Can I drop off items without going through the preview process?
We will accept home décor for donation without an appointment. Our merchandise guideline are the same for consigned and donated items.
Drop off donations of home décor are accepted Tuesday – Saturday, 12pm – 4pm.
How do you price my consigned items?
Items are priced by committee after your consignment is previewed and accepted. We price merchandise based on quality, condition, brand popularity and market research. You will receive an e-mail price list when your items are priced.
Will you pick up my consigned or donated furniture?
The consigner is responsible for the cost and arrangements for delivery of their furniture to Village Treasure House. Delivery arrangments and costs for donations are evaluated on a case by case basis.
Is there someone at VTH who will help me unload my furniture when I bring it in for consignment?
Please bring your own help. We are a volunteer organization and do not have staff to unload furniture or other heavy items.
What if I change my mind and want to keep the item I consigned?
As long is your item has not sold, you may retrieve it from the selling floor at any time during the 60 day selling period. Your e-mailed item list will show a “Pick up before” date. After this date your item will be considered a donation.
What if I don’t want the price of my items to be reduced after 30 days?
Our consignment agreement states items will be reduced 15% after 30 days. If you do not want the price reduced, you will need to pick up your item from the selling floor prior to the 30 day price reduction.
What if my item doesn’t sell?
Unsold items can be picked up anytime before the 60 day pickup date found on your emailed item list and on our online Customer Center. If you do not want your unsold item you don’t need to do anything. It will be considered a donation to Village Treasure House and you will receive a donation letter. We will either try to sell the donated item at a discount or donate it to one of our partner agencies who will put it to good use.
If you can’t accept my items for consignment, can I donate them to VTH?
No, our guidelines for donated and consigned items are the same.
How do I get paid?
Checks are mailed within 45 days of the sale. Consignors receive 50% of the selling price.